Terms of Service

Legal Notice

All notices from House of Vixen to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to House of Vixen shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to House of Vixen five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of House of Vixen.
Copyright © 2024 House of Vixen. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2024 House of Vixen. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by House of Vixen. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of House of Vixen or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. House of Vixen and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if House of Vixen believes that customer conduct violates applicable law or is harmful to the interests of House of Vixen and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. House of Vixen and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if House of Vixen believes that customer conduct violates applicable law or is harmful to the interests of House of Vixen and its subsidiaries.

Shipping Policy

Thank you for choosing House of Vixen Shapewear and Post Op Care for your body shaping and post-operative needs. We strive to provide you with a seamless and efficient shipping experience. Please review our shipping policy below:

  1. Processing Time:
    - Orders are typically processed within 1-2 business days after payment confirmation.
    - Please note that processing time may be extended during peak seasons or promotional periods.
  2. Shipping Methods:
    - We offer various shipping methods to accommodate your needs, including standard and expedited options.
    - The available shipping methods will be displayed during the checkout process, and you can select the one that suits you best.
  3. Shipping Rates:
    - Shipping rates are calculated based on the weight, dimensions, and destination of your order.
    - The shipping cost will be displayed during the checkout process before you finalize your purchase.
  4. Delivery Time:
    - Delivery times may vary depending on the shipping method selected and the destination.
    - Standard shipping typically takes 5-10 business days for domestic orders and 10-20 business days for international orders.
    - Expedited shipping options are available for faster delivery, with estimated delivery times provided during the checkout process.
  5. Order Tracking:
    - Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
    - You can use this tracking number to monitor the progress of your shipment on our website or the respective courier's website.
  6. Customs and Duties:
    - Please note that international orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
    - Any additional charges incurred are the responsibility of the customer.
  7. Address Accuracy:
    - It is essential to provide accurate and complete shipping information to ensure successful delivery.
    - House of Vixen Shapewear and Post Op Care will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
  8. Lost or Damaged Packages:
    - In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately.
    - We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team. We are here to assist you and provide any necessary support. Thank you for choosing House of Vixen Shapewear and Post Op Care. We appreciate your business and look forward to serving you with exceptional products and service.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. House of Vixen is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

House of Vixen charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. House of Vixen makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

House of Vixen SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL House of Vixen BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by House of Vixen.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. House of Vixen is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not House of Vixen.
The inclusion of material on this server does not imply any endorsement by House of Vixen, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although House of Vixen tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

Dear Valued Customers, Thank you for choosing House of Vixen Shapewear and Post Op Care for your body shaping and post-operative needs. We appreciate your trust in our products and services. We want to inform you that all sales made through our website are final. Due to the nature of the items being sold, including our specialized post-op care items, we are unable to accept returns or offer refunds. We kindly request that you carefully consider your purchase before finalizing your order. To ensure the best fit and satisfaction with your purchase, we highly encourage all customers to refer to our comprehensive sizing chart, available on our website, when purchasing fajas or any other items. This will help you select the correct size and achieve the desired fit and results. However, we understand that circumstances may arise where a return is necessary. In such cases, we do accept returns via mail to our designated P.O. Box 22672, Beachwood Ohio 44122. Please note that returns must be made within 14 days of receiving your order and must be in their original, unused condition with all tags and packaging intact. We also require a copy of the original invoice or proof of purchase to process the return. Please be aware that return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping method to ensure the safe delivery of your return. Once we receive your return, our team will inspect the items to ensure they meet our return policy requirements. If approved, we will issue a store credit for the value of the returned items, which can be used towards a future purchase on our website. We strive to provide the highest quality products and exceptional customer service. If you have any questions or concerns about your order, sizing, or any other inquiries, please do not hesitate to contact our customer service team at [email protected] or by phone at (888) 688-4936. We are here to assist you and ensure your satisfaction. Thank you again for choosing House of Vixen Shapewear and Post Op Care. We look forward to serving you and helping you achieve your desired body shaping and post-operative results. Sincerely, House of Vixen Shapewear and Post Op Care P.O. Box 22672 Beachwood Ohio 44122

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. House of Vixen and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of House of Vixen shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and House of Vixen with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and House of Vixen with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by House of Vixen. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.